We will process your order within 4-7 business days for ‘preorder’ items and 1-3 business days for ‘add to cart’ item.
If you chose delivery, we will update your tracking information on our website once your order is being shipped. Go to medtide.com and click on ‘Orders’ menu, then click the ‘View’ button to see the order details. Please note that it usually take 1-3 days to update the information.
If you chose pickup in our drugstore, we will inform you by email once your order is ready for pickup, you can collect your order anytime the store is open.