Why is my credit card getting declined?

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Credit cards can be declined for a number of reasons. Medtide generally isn’t notified of the specific reason.

Common issues

Check that you’re entering your credit card number and billing address correctly, that your card has available funds, and that your card hasn’t expired.

Contact your bank or card issuer

If you’re getting an error when you try to pay, we recommend reaching out to your bank or credit card company for more information.

If your bank or card issuer isn’t able to help, you may want to try another payment method.

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