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Order Enquiries
Are you blacklisted?
Do I get a refund if I cancel an order?
Can I cancel an order after payment?
How long will it take for my order to be ready?
Can I email my prescription?
Why have the prices changed from what I saw previously?
Can I order more than the quantity listed on the website?
Can I order prescription items if I don’t live in Thailand?
Are all items listed in the Medtide Online catalogue the same in the offline pharmacy?
Is my order confidential?
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