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Order Enquiries

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Are you blacklisted?

Do I get a refund if I cancel an order?

Can I cancel an order after payment?

How long will it take for my order to be ready?

Can I email my prescription?

Why have the prices changed from what I saw previously?

Can I order more than the quantity listed on the website?

Can I order prescription items if I don’t live in Thailand?

Are all items listed in the Medtide Online catalogue the same in the offline pharmacy?

Is my order confidential?

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