Homepage - MEDTIDE

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ถ้าต้องการจ่ายด้วยบัตรเครดิตให้แจ้งเจ้าหน้าที่ผ่าน Facebook.com/medtide

มือถือลูกค้าจะต้องติดตั้งแอพ Facebook Messenger ด้วย

* ถ้าต้องการขอใบกำกับภาษีให้ระบุในช่อง Order Notes ก่อนยืนยันคำสั่งซื้อ *

A Beginner's Guide

We offer...

> Pharmacy consultation service to members.

> Recommendations for specific products or generic drugs.

> New product request.

> Return/Refund — if you are a B2B or B2C customer.

> Special prices & services — if you are a B2B or B2C customer.

> Free shipping by Flash Express — need to fulfill the conditions required.

> Cash on delivery (COD) — need to fulfill the conditions required.

A Beginner's Guide

We DO NOT offer

> Taking orders over the phone.

> Same-day delivery.

> Free shipping by on-demand delivery service providers – GrabExpress.

> International shipping.

> Return/Refund — if you are an end user customer.

กฎการสั่งซื้อยากับเมดไทด์

การสั่งซื้อ: สินค้าจะถูกจองไว้เมื่อชำระเงินแล้วเท่านั้น

การชำระเงิน: โอนเงิน หรือ บัตรเครดิต

รับยาที่ร้าน: วางแผนสั่งซื้อล่วงหน้าอย่างน้อย 1-2 วัน

บริการขนส่ง: ผ่าน Flash Express เป็นหลัก

การติดต่อ: แชทและอีเมลเป็นช่องทางหลัก

** แนะนำให้โทรศัพท์กรณีจำเป็นหรือฉุกเฉิน **

Shipping Guidelines

การคุ้มครองการจัดส่งสินค้า

ถ้าสถานะการขนส่งผิดปกติ ให้แจ้งเจ้าหน้าที่ภายใน 72 ชั่วโมง

> หากลูกค้าต้องการเคลมพัสดุสูญหายเนื่องจากความผิดพลาดในการขนส่ง ลูกค้าจะต้องยื่นเรื่องภายใน 72 ชั่วโมง (ลูกค้าจะได้รับเงินคืนเต็มจำนวน)

> หากลูกค้าไม่ได้รับพัสดุเราจะชดเชยตามมูลค่าจริง แต่ถ้าลูกค้าแจ้งช้าเกิน 72 ชั่วโมงหลังจากสถานะพัสดุเปลี่ยนเป็น “Delivered | ถึงลูกค้าแล้ว“ บริษัทจะไม่ชดเชยค่าเสียหาย

Shipping Liability

Please contact us if you do not receive your order within 72 hours

> Exceptions of warranties: a recipient/consignee has not made contact with us within 72 hours after shipping status has changed to “Delivered“.

> If we miss our promised delivery date, our liability in respect of any shipment is a maximum price of your paid order.

What are the benefits of Click and Collect service on Medtide?

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Buying drugs from online pharmacies might come with unintended consequences.

To ensure your safety and security, we offer a Click and Collect service for our customers.

[/woodmart_info_box][woodmart_info_box icon_style=”with-border” image=”6823″ image_alignment=”left” css_animation=”wd-slide-from-bottom” title=”Assurance” img_size=”30×30″ icon_border_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJib3JkZXItY29sb3IiOlsiIC5pbmZvLWJveC1pY29uIl19LCJzZWxlY3Rvcl9pZCI6IjVmMzAzMDU1YmZlMzAiLCJkYXRhIjp7ImRlc2t0b3AiOiIjZWVmMGYxIn19″ icon_border_hover_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJib3JkZXItY29sb3IiOlsiOmhvdmVyIC5pbmZvLWJveC1pY29uIl19LCJzZWxlY3Rvcl9pZCI6IjVmMzAzMDU1YmZlMzAiLCJkYXRhIjp7ImRlc2t0b3AiOiIjMGY5MWUzIn19″ woodmart_css_id=”5f303055bfe30″ svg_animation=”no” info_box_inline=”no”]

Completing the process in-store allows you to inspect the product before being delivered.

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There is no need to worry about expiration dates for products you purchase from us.

When you pre-order on Medtide, you’ll get the most recent batch from pharmaceutical companies.

[/woodmart_info_box][woodmart_info_box icon_style=”with-border” image=”6823″ image_alignment=”left” css_animation=”wd-slide-from-bottom” title=”Save on shipping costs” img_size=”30×30″ icon_border_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJib3JkZXItY29sb3IiOlsiIC5pbmZvLWJveC1pY29uIl19LCJzZWxlY3Rvcl9pZCI6IjVmMzAzMDYxOWI4NjQiLCJkYXRhIjp7ImRlc2t0b3AiOiIjZWVmMGYxIn19″ icon_border_hover_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJib3JkZXItY29sb3IiOlsiOmhvdmVyIC5pbmZvLWJveC1pY29uIl19LCJzZWxlY3Rvcl9pZCI6IjVmMzAzMDYxOWI4NjQiLCJkYXRhIjp7ImRlc2t0b3AiOiIjMGY5MWUzIn19″ woodmart_css_id=”5f3030619b864″ svg_animation=”no” info_box_inline=”no”]

There is no shipping cost by picking up your items at Medtide drugstore.

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CHANGELOG | บันทึกการเปลี่ยนแปลง

04 Febuary 2021: NEW FEATURE – Add support for TrueMoney wallet (ทรูมันนี่ วอลเล็ท) in the online banking section.

24 January 2021: IMPROVED – Add a track button that allows customers to monitor the shipment directly through the Order page.

04 January 2021: IMPROVED – Add credit card payment gateway on the payment page.

20 December 2020: NEW FEATURE – Add support for credit card payment on facebook via messenger.

16 November 2020: NEW FEATURE – Add support for cash on delivery (COD) on medtide.com.

15 November 2020: Deprecated – End support for credit card payment via eGHL on medtide.com.

14 October 2020: End support for Medtide users on Facebook Business Page. Additionally, non-healthcare professionals and guest accounts (non-registered users) will NOT be able to view “Product List | รายการยา” menu, renamed “Store | การสั่งซื้อ” menu.

25 September 2020: UPDATED – A new policy: shipping warranty will not be applied if a recipient/consignee has not made contact with us within 72 hours after the shipping status has changed to “Delivered” and you did not receive your parcel.

13 September 2020: FIXED – Shipping option did not displayed in checkout page.

22 Auguest 2020: NEW FEATURE – We’ve redesigned the store from scratch and released a new product table.

14 Auguest 2020: FIXED – Order status changes from “pending approval” to “paid” and send an email without authentication.

13 August 2020: NEW FEATURE – Customers can download the receipt file on ‘Orders’ menu right after completing a payment.

13 August 2020: UPDATED – A new policy: you may request a tax invoice in the ‘Order Notes’ on checkout page if needed.

12 Auguest 2020: FIXED – Website menu is not clickable on mobile devices.

07 Auguest 2020: NEW FEATURE – We’ve launched our LINE Official Account | add friend here >> Line (beta testing)

27 July 2020: FIXED – Customers do not receive the ‘payment request’ and ‘payment received’ emails sent from Medtide.

17 July 2020: FIXED – Credit card payment via eGHL didn’t work for some users .

07 July 2020: UPDATED – A new payment policy requires customers to pay within 24 hours after receiving an email notification from us.

16 June 2020: FIXED – Password reset link sent to email is invalid.

13 June 2020: FIXED – Server down and slow loading times.

02 June 2020: NEW FEATURE – Apply a discount code automatically at checkout.

11 May 2020: FIXED – Password is not sent to customer email address. Customers cannot login.

02 May 2020: IMPROVED – We made ‘My Account” page look clean with simple navigation icons.

If you have any questions, feel free to contact us through email [email protected], or [email protected] or facebook.com/medtide or Line ID: @medtide